Property Ombudsman Service

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

In 2014 it became law for lettings and property management agencies to belong to a redress scheme.  Here at Oakwood Property Management we were ahead of this regulation and had joined long before it became compulsory.

https://www.tpos.co.uk