Our offices are back open and operating safely
Coming to the office
We are operating social distance in our offices and therefore we will be keeping our distance from you. Some of our staff will be working from home and keep some of our team operating remotely. We have also put up signage both internally and externally to ensure clients know how we are working, including clear guidance on where to stand. Anyone visiting should let us know they are coming so we can limit the number of people who arrive at one time.
If you are a tenant…
In an emergency and smell gas, call the National Grid immediately on 0800 111 999 (they are available 24 hours a day).
If your landlord has British Gas Homecare Cover in place, then please contact British Gas directly on 0333 2029 560. If your property is managed and you have an emergency maintenance issue out of office hours, and any arrangements, such as British Gas or HomeServe, made by your landlord do not cover your particular emergency, or there is no cover in place, then please call the Oakwood Emergency Out of Hours Helpline on 07540246283 (after 1700 weekdays and all weekend).
A different kind of service
Oakwood Property Management was formed to provide our clients with a different experience to that commonly found in the residential lettings market. Our aim is to provide the highest possible level of service to landlords and tenants alike. Thanks to our experience and knowledge of the industry we can offer comprehensive advice and robust processes while providing a more personal service.
Building long-term relationships
As a company, we look for long-term relationships not only with our landlords and tenants but also with our regular contractors. It is by building trust and understanding our clients’ motivations that we can provide a smooth and enjoyable experience for all parties.
While our service is personal, our reach is extensive. We advertise our properties on www.zoopla.co.uk which is the fastest growing property website in the UK with over 10 million visits per month. These websites along with their advertising partners – local, Peterborough Evening Telegraph, Stamford Mercury, Spalding Guardian, and national – The Times, MSN, SKY, AOL allow us to provide superb online exposure, 24 hours a day, 365 days a year.
We appreciate the trust placed in us by landlords and tenants when they choose Oakwood Property Management as a partner. We choose to be members of arla propertymark, and TPOS (The Property Ombudsman Scheme) and to work within the guidelines of best practice provided by these associations. We are fully regulated by these bodies and this provides our landlords and tenants with the assurance that they will receive the highest level of customer service. With being regulated by arla propertymark you are protected with the Client Money Protection Scheme and TDS (Tenancy Deposit Scheme) deposit protection scheme.
If you are considering letting your property or need advice on residential lettings or property management in The Deepings, or surrounding areas please contact us or request a free, no obligation market appraisal.